The company will pursue its efforts towards completing projects that will bear on its ability to meet the exacting needs of its clients and to do so in time and at competitive price. The company will muster all its internal resources in seeking excellence towards achieving total client satisfaction. In its endeavor achieve this, the organization will provide a working environment where people will be respected, nurtured and trained to attain client satisfaction.

This systematic and continuous adherence to our Quality Management System is effectively monitored and maintained through periodic management reviews and audits conducted to validate our system. Our commitment to providing quality services is the core value for successful completion of all projects that we undertake.

Quality Control Today, bases for competition no longer just focus on cost, but on other key success factors such as quality, flexibility, service and innovation. Quality Control is a set of procedures intended to ensure that the construction process is sufficiently high quality.

Of course the quality criteria should meet the requirements of the owner at any stage of the construction process. So, at the end we can say that Quality control in the construction industry may be seen as following:

• To deliver a building which satisfies the owner
• To deliver a building where quality and time are related to the price.

The Quality Management System of Reem Al Hayat covers the technical services undertaken in all our projects. Our quality complaint organization encompasses the following:

• To implement the company's quality policy upon which an integrated, cohesive quality recognition and awareness is prevalent in its corporate culture.
• To document and formalize all work instruction and procedures throughout the organization
• To enhance the client's trust in the company's capability to deliver zero defect quality work based on specific requirements.

Principles and Objectives The purpose of these policies and procedures is to provide a framework in which all company departments and all company projects may respect and find orientation in the company daily work. These policies do not replace the laws and regulations, but are intended only as a guide and interpretation of the laws and regulations. These policies remain in effect until the company management finds necessary that they should be modified, removed, or new policies added.